Privacy Policy

How we collect, use, and protect your personal information

Last updated: August 17, 2025

Introduction

Meta Mentor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fitness platform and related services.

By using Meta Mentor, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Date of birth, gender, and physical characteristics
  • Fitness goals, preferences, and health information
  • Payment and billing information
  • Profile pictures and account settings

Usage Information

We automatically collect certain information about your use of our service:

  • Workout logs, nutrition tracking, and progress data
  • Device information and app usage patterns
  • Location data (if you enable location services)
  • Communication with our AI coach
  • Technical data including IP address and browser type

Health and Fitness Data

Our platform collects health and fitness-related information to provide personalized coaching:

  • Weight, body measurements, and body composition data
  • Exercise routines and performance metrics
  • Nutritional intake and dietary preferences
  • Sleep patterns and recovery data
  • Health goals and progress tracking

How We Use Your Information

We use the information we collect to:

  • Provide personalized AI coaching and fitness recommendations
  • Create and adapt workout and nutrition plans
  • Track your progress and provide insights
  • Process payments and manage your subscription
  • Send important updates and notifications
  • Improve our services and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (payment processors, cloud storage, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • End-to-end encryption for sensitive data
  • Secure cloud infrastructure with regular security audits
  • Access controls and authentication measures
  • Regular security updates and monitoring
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized content and recommendations
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Third-Party Services

Our platform may integrate with third-party services, including:

  • Payment processors (Stripe)
  • Analytics services (Google Analytics)
  • Email services (SendGrid)
  • Cloud storage providers

These services have their own privacy policies. We encourage you to review them to understand how they handle your information.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@metamentor.io

Phone: (740) 202-3330

Address: Meta Mentor LLC
Delaware, United States

Ready to Start Your Fitness Journey?

Join thousands of users who trust Meta Mentor with their personal data and fitness goals.

Start Free Trial