Terms of Service

The terms and conditions governing your use of Meta Mentor

Last updated: August 17, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of Meta Mentor's AI-powered fitness platform and related services ("Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

Description of Service

Meta Mentor provides an AI-powered fitness platform that includes:

  • Personalized workout and nutrition plans
  • AI coaching and recommendations
  • Progress tracking and analytics
  • Community features and support
  • Mobile and web applications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

User Accounts

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 13 years old to create an account. If you are under 18, you must have parental consent.

Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Upload malicious code or attempt to hack our systems
  • Share inappropriate or offensive content
  • Attempt to gain unauthorized access to other accounts
  • Use the Service for commercial purposes without permission
  • Interfere with the proper functioning of the Service

Subscription and Payment Terms

Free Trial: We offer a 14-day free trial for new users. You may cancel at any time during the trial period.

Subscription: After the trial period, you will be charged the applicable subscription fee unless you cancel.

Billing: Subscriptions are billed in advance on a monthly basis. All fees are non-refundable except as required by law.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

Price Changes: We may change subscription prices with 30 days' notice. Price changes will not affect your current billing period.

12-Week Results Guarantee

We offer a 12-week results guarantee for users who follow our program. To qualify for a refund:

  • Track at least 80% of your meals
  • Complete at least 70% of your assigned workouts
  • Use the AI coach at least 3 times per week
  • Stay within your macro targets
  • Maintain consistent usage for the full 12 weeks

If you meet these requirements and don't see measurable results, we'll provide a full refund. Contact us at support@metamentor.io to request a refund.

Health and Medical Disclaimer

Not Medical Advice: Meta Mentor is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers before starting any fitness program.

Health Risks: Exercise and dietary changes carry inherent risks. You acknowledge that you participate in our programs at your own risk.

Emergency Situations: If you experience chest pain, shortness of breath, or other serious symptoms, stop exercising immediately and seek medical attention.

Pre-existing Conditions: If you have health conditions, consult your doctor before using our Service and inform us of any relevant medical information.

Intellectual Property Rights

Our Rights: The Service and its original content, features, and functionality are owned by Meta Mentor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive license to use, reproduce, and display your content in connection with the Service.

Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Disclaimers

Service Availability: We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Results Disclaimer: Individual results may vary. We do not guarantee specific fitness or health outcomes.

Third-Party Content: Our Service may contain links to third-party websites. We are not responsible for the content or practices of these sites.

Limitation of Liability

To the maximum extent permitted by law, Meta Mentor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or use
  • Personal injury or property damage
  • Business interruption
  • Emotional distress

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Meta Mentor and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Delaware, except for claims that may be brought in small claims court.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@metamentor.io

Phone: (740) 202-3330

Address: Meta Mentor LLC
Delaware, United States

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